Logging

Two years after an incident you could find yourself in court having to justify you actions, communications and decisions. Can you remember, all that time ago, why you made a decision and what information you had at the time?

To ensure you are personally protected and that your organisation is protected, personal logging of all information during an incident is essential. Furthermore, logging all actions will ensure you can defend all decisions made during a crisis, which can be used for defence in court should be legal action be taken against you or your organisation.

Logging incident information and decisions is an essential part of incident management and is required at all levels within an organisation. This training will give you and the staff within your organisation the essential skills to record decisions and actions to be able to prove that you did you role to the best of your ability during an incident.

The Course

The syllabus will be as follows:

• Why do we log and what are the consequences of not logging information
• Log forms and what do they need to contain
• The logging process and what information to record
• Recording decisions
• The difference between individual logging, logging meetings and recording decisions
• Logging information electronically; how does this differ from paper logging
• Post incident actions to secure information.

Throughout the course there will lots of practical and hands on practice. Audio and video clips will be used to make the process more realistic. Log sheets can be provided or students can make use their own organisation’s sheets.

At the end of the course there will be a marked quiz, practicing the skills learned on the course.


Who it is aimed at

The training is aimed at anyone who has a role in responding to an incident and is a member of an incident management team. It is not just aimed at ‘administration staff’ although it is important that they attend. The training is aimed at senior managers who may have to justify their decision making, advisors or specialists who may have to justify the advice they have given and for more junior staff who may have to account for their actions.

If you are involved in incident management you should attend this course!

Learning outcomes

By the end of the course delegates will be able to:

• Recognise the importance logging during an incident
• Develop an effective recording process
• Demonstrate effective logging skills

Duration

The training will take 2 ½ hours and up to 14 people can attend one course.
Two courses can be conducted in a day at a cost of £1650 or one course can be run at a cost of £950.

Expenses outside the central belt of Scotland will be charged at cost.

Recent Feedback

I found the course very useful and informative…thanks!

Course Author and Presenters

This training has been developed by Charlie and Kim Maclean-Bristol with assistance from a retired fireman, a number of retired members of the Police and with input from experts in the legal profession.

All the trainers have a wide range of experience in Emergency Management and Business Continuity. All have considerable experience of working with private and public sector organisations delivering a range of training and exercise programmes.

Practice

Here is a practice clip to test your logging skills:

Logging practice

Questions:

To book a training session or for further information on the training: