Defending Your Decisions and Capturing Lessons to be Learned
Two years after an incident, you may well find yourself in court having to justify your actions, communications and decisions. If you were asked to defend yourself, could you remember your decision making rationale? Or the information you had available at the time and how you received it?
To ensure that both you and your organisation are protected and accountable, personal logging of all information during an incident is essential. In addition, logging all actions will ensure you are able to defend all of the decisions that were made during a crisis should legal action be taken against you or your organisation.
Logging incident information and the decisions made is a requirement at all levels within an organisation. This training will give you and the staff within your organisation the essential skills required to record decisions and actions which, in turn, will help you prove that during an incident you conducted your role to the best of your ability.
Hands On Training
The course covers the role in detail, including:
- Why do we log and what are the consequences of not logging information;
- The nature of the loggist role within an incident management team;
- The logging process and what information to record;
- Logging in different situations, including individual logging, logging for senior managers, logging video conferences and logging meetings;
- Recording decisions and ‘defensible decision making’;
- Logging information electronically; how does this differ from paper logging;
- Post incident actions to secure information.
The course is designed to go beyond examples and discussion, with case studies and exercises involving live incident audio. We tailor our course to your exact requirements, ensuring that the loggists we train feel empowered and familiar should they be required to perform the role during an incident.
The course has been updated to include advances in technology and the use of Teams or Zoom for incident meetings.
The course has been adopted to allow it to be conducted online and we have delivered a number of courses in this way.
Who Should Attend?
The training is aimed at anyone who has a role in responding to an incident and is a member of an incident management team. While the course is essential for incident administration staff, the training is also suitable for senior managers, advisors or specialists who may have to justify the advice they have given and for more junior staff who may have to account for their actions. During the pandemic, we have provided the number of training sessions for a number of different NHS organisations.
Duration and Cost
The training will take 3 hours and up to 12 people can attend one course.
The fee is available on request. (Please note expenses outside the central belt of Scotland will be charged at cost.)
Course Author and Trainer
We developed our loggist training package in collaboration with members of the Fire Service, Police Service and legal profession. The training session will be delivered by one of our experienced incident loggists at a location of your choice or online.
'Really enjoyed' - Ron McMeeking, Skills Development Scotland
'It was a very good course with good ideas to take away and implement' - Kirsty Bell, Scottish Enterprise
'Very good workshop!' - Joe McCrystal, Skills Development Scotland
‘Thanks again for the training today – it really hit the spot.’ - Scottish Government Agency
‘I found the course very useful and informative…thanks!’
‘I found the logging of meetings most useful as I don’t do this in my everyday job’ – Police Service
‘Enjoyed course, it helped give a bit more confidence to the actual facts that need to be logged in an emergency situation’ – NHS
‘Very helpful providing reassurance to logging’ – NHS
‘I found the whole course in general helpful and in a context that is easy to understand’ – Police Service
‘Very useful – good practical tips and opportunities to practice’ – National Parliament
‘The practical exercises to do logging was good – and makes it less frightening when you haven’t done it before’ – National Parliament
Let's Work Together
To book this course. contact us on 01505 22 88 98, email us at firstname.lastname@example.org or click the button below.