Computer says no! NHS Glasgow computer outage

27 OCTOBER 2013 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week we have seen a textbook example of a business continuity issue making the mainstream news. NHS Greater Glasgow and Clyde had problems with its server which caused more than 700 patients’ appointments to be cancelled. With staff unable to access records and scans, treatments such as chemotherapy were called off. Staff were having to manuall...

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Shutdowns and spiders! Grangemouth dispute

27 OCTOBER 2013 | POSTED BY CHARLIE MACLEAN-BRISTOL

Two incidents have caught my eye this week. One is the closure of the Grangemouth petrochemical site in Scotland. The dispute centres around the owners Ineos claiming that they are losing £10m a month. They want to renegotiate the workers terms and conditions in order to turn around the lossmaking plant and make an investment of £300m to modernis...

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Taking terrorism seriously - Kenya shopping centre attack

27 OCTOBER 2013 | POSTED BY MILENA KULA

The news this week has been dominated by the horrific events that unfolded at the Nairobi Westgate Shopping Centre in Kenya. At least 72 people died, including many innocent civilians, as a result of a four-day siege by Islamist Militants. The building is now nothing but rubble after three of its floors collapsed following a blaze. Government forces finall...

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Recent feedback from Incident Management Training

24 OCTOBER 2013 | POSTED BY CHARLIE MACLEAN-BRISTOL

Charlie two weeks ago carried out 4 half day session of incident management training for a Government organisation. The syllabus was Introduction to incident management Three tools for incident management (Incident Team Meetings, Setting Objectives, Incident Decision Making) Logging and defensible decision making The way forward Many of those attendin...

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BCI Good Practice Guidelines 2013 Training Course in Washington

23 OCTOBER 2013 | POSTED BY CHARLIE MACLEAN-BRISTOL

Kim last week was the tutor of the BCI Good Practice Guidelines 2013 course which was delivered in Washington. This was the first time someone from PlanB Consulting has taught a public course in the USA. We were a bit nervous as were unsure of how a USA audience would take to a UK trainer. We didn't need to worry as she got excellent feedback from all st...

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Greenpeace and Russia Clash in the Arctic

21 OCTOBER 2013 | POSTED BY CHARLIE MACLEAN-BRISTOL

In the Southern Ocean everybody can hear you scream! This morning I heard a news item on the radio about Russia seizing the Greenpeace ship, Arctic Sunrise, which had been protesting about Russian oil drilling in the Arctic. The crew of 26 activists had been held at gunpoint and then detailed by Russian Security Officers... On the BBC website it was saying t...

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The missing link in the business continuity lifecycle

21 OCTOBER 2013 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week I thought I would discuss what I think is a missing part of the business continuity life cycle. It was brought home to me when I conducted some crisis management training on Monday and then again when I conducted a major exercise on Tuesday. The new business continuity life cycle starts with ‘analysis’ or understanding the organisation,...

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PlanB Consulting open their new office

07 OCTOBER 2013 | POSTED BY LORNA LESLIE

Douglas Alexander MP and Lorraine Darke of the Business Continuity Institute opened the new office of PlanB Consulting in Houston on the 6th Of September. PlanB Consulting’s staff, clients and the office builders, attended the opening. Lorraine Darke Executive Director of the Business Continuity Institute said, “Business continuity is becoming in...

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