Crisis Communications - A Dark Art?

29 NOVEMBER 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

Charlie looks at Timothy Coombs' ‘Situational Crisis Communications Theory’ and how you can develop a crisis response strategy from it. For many years I have slightly shied away from crisis communications. I have developed crisis management plans, emergency plans and business continuity plans at all levels, for a multitude of different orga...

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Sadia Anwar Promoted to Senior Consultant

25 NOVEMBER 2019 | POSTED BY ROGER BROOMFIELD

We're delighted to announce that one of our longest-serving consultants, Sadia Anwar, has been promoted to Senior Consultant. Sadia's experience and skillset have been instrumental in securing continued success for PlanB Consulting over the past three years. Her expertise in business continuity software solutions has helped organisations around th...

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Prince Andrew - How Not To Draw A Line Under An Incident

22 NOVEMBER 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

Charlie discusses Prince Andrew's recent interview with Newsnight and what crisis communications lessons we can learn from it. I talked about Prince Andrew in this bulletin on the 20th September 2019, entitled "He knows exactly what he's done and I hope he comes clean about it". I ended the article by saying: ‘In the end, this storm...

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So You Have Been Deepfaked

15 NOVEMBER 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week Charlie looks at deepfakes and why we need to be aware and exercise this risk. Imagine… You are the business continuity manager and responsible for crisis management in a large, very male-dominated organisation. The CEO has decided to resign after 20 years’ service and there are two candidates for the role: the Operations Director, ...

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BCI World 2019 & The Business Continuity Profession

08 NOVEMBER 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

Charlie shares some observations on BCI World 2019 and what the conference tells us about the business continuity profession. This week BC Training and PlanB Consulting headed south to Hammersmith for the annual jamboree. Beach-themed items were packed by BC Training, and suits and software demos were prepared by PlanB Consulting. I thought for this week&r...

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What Goes Into a Cyber Data Risk Assessment?

01 NOVEMBER 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

Charlie proposes an inventory of information which your organisation should consider to conduct a cyber data risk assessment. This week, I was conducting an exercise for a government organisation. As we have worked with the company for a number of years we decided to go for a slightly different set-up, so this time we used loss-of-data as the scenario. The ...

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