This week I discuss the psychological heuristic ‘peak-end rule’ and why this is important for planning your company’s recovery from COVID-19. Hope you have all had a nice bank holiday weekend at home! This week I wanted to look at how an incident is managed at the end, and whether it leaves a disproportionate impression on the successful
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We publish weekly updates from the business continuity world, covering recent news items or reflecting on our travels and experiences with clients.
Charlie addresses topics from a Business Continuity perspective and you might be surprised how much of today’s news relates to BC! Providing valuable insight, Charlie raises critical questions which will surely encourage you to reconsider your Business Continuity plans.