Business Continuity Blog


Welcome to PlanB Consulting's Business Continuity Blog

Our Director Charlie Maclean-Bristol writes weekly updates from the business continuity world, covering recent news items or reflecting on his travels and experiences with clients. Charlie always address a topic from a BC perspective and you might be suprised how much of todays news relates to BC! Providing valuable insight, Charlie raises critical questions which will surely encourage you to reconsider your BC plans. Please enjoy our blogs - especially the ones listed under the category PlanB Funnies (featuring our Top 10 Best Hotels) and feel free to share on twitter - @planbconsulting.  

Our latest blogs are below:


Coronavirus (2019-nCoV) - Should We Panic?

24 JANUARY 2020 | POSTED BY CHARLIE MACLEAN-BRISTOL

Pandemic Planning: Coronavirus (2019-nCoV) - Should we panic? This week Charlie looks at the ongoing outbreak of Coronavirus, and what precautions your organisation should take to be prepared. You can’t have missed the outbreak of the flu-like disease, Coronavirus, and the China’s response of shutting down travel from the City of Wuhan, as we...

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Travelex - A Crisis Communications Review

10 JANUARY 2020 | POSTED BY CHARLIE MACLEAN-BRISTOL

Charlie looks at the recent Travelex incident and what we can learn from their response. Happy New Year to all our readers, I hope you had a great Christmas! The Travelex incident is one I have only just come across; I think over new year I was too busy celebrating on the Isle of Coll and I wasn’t really paying much attention to the news, so I have ...

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A Child on a Hospital Floor: A Case Study

13 DECEMBER 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

Charlie looks at one of the main news stories during the election campaign and considers how social media can be used and misused in incidents. I am writing this on the afternoon of Election Day, so I don’t yet know if this story has impacted the election or whether it has had no impact at all. The story broke on Monday when Boris Johnson was stopped ...

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Managing Incidents In a Post-Truth World

06 DECEMBER 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

With the election approaching, Charlie discusses its relevance to business continuity professionals and how we should deal with incidents in a post-truth world. As the election stumbles to its conclusion next Thursday, I thought I should comment on its relevance to us business continuity professionals in today’s bulletin. We will leave the consequenc...

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Crisis Communications - A Dark Art?

29 NOVEMBER 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

Charlie looks at Timothy Coombs' ‘Situational Crisis Communications Theory’ and how you can develop a crisis response strategy from it. For many years I have slightly shied away from crisis communications. I have developed crisis management plans, emergency plans and business continuity plans at all levels, for a multitude of different orga...

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Prince Andrew - How Not To Draw A Line Under An Incident

22 NOVEMBER 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

Charlie discusses Prince Andrew's recent interview with Newsnight and what crisis communications lessons we can learn from it. I talked about Prince Andrew in this bulletin on the 20th September 2019, entitled "He knows exactly what he's done and I hope he comes clean about it". I ended the article by saying: ‘In the end, this storm...

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So You Have Been Deepfaked

15 NOVEMBER 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week Charlie looks at deepfakes and why we need to be aware and exercise this risk. Imagine… You are the business continuity manager and responsible for crisis management in a large, very male-dominated organisation. The CEO has decided to resign after 20 years’ service and there are two candidates for the role: the Operations Director, ...

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BCI World 2019 & The Business Continuity Profession

08 NOVEMBER 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

Charlie shares some observations on BCI World 2019 and what the conference tells us about the business continuity profession. This week BC Training and PlanB Consulting headed south to Hammersmith for the annual jamboree. Beach-themed items were packed by BC Training, and suits and software demos were prepared by PlanB Consulting. I thought for this week&r...

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What Goes Into a Cyber Data Risk Assessment?

01 NOVEMBER 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

Charlie proposes an inventory of information which your organisation should consider to conduct a cyber data risk assessment. This week, I was conducting an exercise for a government organisation. As we have worked with the company for a number of years we decided to go for a slightly different set-up, so this time we used loss-of-data as the scenario. The ...

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The Backlog Trap

25 OCTOBER 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

Following this week's CBCI Certification Course, Charlie shares his thoughts on the backlog trap. This week I have been teaching the CBCI Certification Course. After the course finished on Thursday evening I went to London City Airport to get my plane home. All went well until I was sitting at the gate and the plane was promptly cancelled. As it was ab...

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