Business Continuity Blog

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Welcome to PlanB's Business Continuity Blog.

Our Director Charlie Maclean-Bristol writes weekly updates from the business continuity world, covering recent news items or reflecting on his travels and experiences with clients. Charlie always address a topic from a BC perspective and you might be suprised how much of todays news relates to BC! Providing valuable insight, Charlie raises critical questions which will surely encourage you to reconsider your BC plans. Please enjoy our blogs - especially the ones listed under the category PlanB Funnies (featuring our Top 10 Best Hotels) and feel free to share on twitter - @planbconsulting.  

Our latest blogs are below:

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A review of TSB’s communications in response to their failed IT upgrade

28 MAY 2018 | POSTED BY CHARLIE MACLEAN-BRISTOL

In the midst of TSB's ongoing online banking meltdown, Charlie shares his thoughts on how the organisation has been managing the communications aspect of the incident. Last night I was doing what I always tell the readers of this bulletin to do and was looking at how TSB bank have been responding to the failed upgrade of their main banking platform. Af...

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War, what is it good for...?

25 MAY 2018 | POSTED BY CHARLIE MACLEAN-BRISTOL

With the West on the brink of conflict with Syria and its Russian allies, I suggest business continuity professionals should be aware of world events and consider the potential impact on their organisations. At the time of writing this bulletin, nothing has happened since the USA and its allies threatened to bomb Syria. The threat came after Syria’s...

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Developing a Reputation Risk Management Framework

25 MAY 2018 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week I apply the PESTLE framework to business continuity, in response to finding other risk management frameworks too restricting. Over the last few weeks I have been thinking a lot about risk management frameworks for business continuity. The more I look at business continuity, the more I feel that basing the risk and threat assessment on PPRS (peop...

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Don’t get hung up on the scenario when planning business continuity exerci

11 APRIL 2018 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week I look at the objectives, format and scenario of business continuity exercises, and I explain why scenarios are not the most important factor when planning an exercise. I have seen many a business continuity manager, both experienced and not so experienced, devising the most fiendish and clever scenario they can think of and working the entire exe...

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Cyber Playbooks Revisited - An Example

27 MARCH 2018 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week Charlie revisits cyber playbooks and invites your thoughts on whether his example fits your idea of what they should contain... A while ago, I wrote what I thought were the contents of a cyber playbook, and through my reading I thought I had a consensus of what one should contain. After having delivered a number of cyber public and private trainin...

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There’s no business, like snow business…

09 MARCH 2018 | POSTED BY DANIELLE NEIL

Last week the 'Beast from the East' combined with Storm Emma to cause the UK's worst weather in years. In today's bulletin, Charlie looks at the lessons BC professionals can take from the incident to prepare for future severe weather events. In Scotland there are still dirty black piles of snow left in car parks and I saw lots of snow in the...

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FCK – Comments on the KFC Crisis

05 MARCH 2018 | POSTED BY DANIELLE NEIL

This week Charlie shares his thoughts on the on-going KFC incident and the lessons BC professionals can take from how the crisis has been handled. Ignoring the snow outside and despite it being my third day of not leaving the house, I thought I would leave commenting on the severe weather to next week and this week, as promised, put together some thoughts o...

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3gBC - Slimming your plans…

23 FEBRUARY 2018 | POSTED BY DANIELLE NEIL

In the third instalment of 3gBC, Charlie advises BC professionals how to make their plans slimmer, both immediately and radically. I thought for this week's bulletin I would continue sharing my ideas on Third Generation BC (3gBC), by looking at how to make your plans slimmer and more agile. Apologies to the two Julie’s who asked for an article on ...

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Russell Hume Production Shutdown – Some Observations

16 FEBRUARY 2018 | POSTED BY DANIELLE NEIL

Charlie looks at the Russell Hume meat scandal, including the organisation's response and the implications of having a single supplier for one of your key products. This week I thought I would take a break from promoting 3gBC and provide some observations on the Russell Hume meat scandal. Although the incident took place last month, the implications are...

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3gBC - Sending the BIA to FatFighters

09 FEBRUARY 2018 | POSTED BY DANIELLE NEIL

Following on from his concept of 'Third Generation Business Continuity', Charlie provides us with his thoughts on how to reduce your BIA and the advantages of doing so. In the words of Marjorie Dawes from Little Britain, "You is fat! You one big fatty thing!” For many, this is an apt description of their BIA. It is a series of interconnec...

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