Isle of Coll Fire - A view from the frontline

29 MAY 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week I talk about the recent fire on the remote island of the Isle of Coll. I discuss how the professionals and community responded and how this incident compares to others he has read about. I tell people how to manage disasters not actually take part in one! As a consultant, I tell people how to manage disasters and incidents, but rarely do I get ...

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The Hidden Costs of Ransomware

06 MAY 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

Updated 29 May 2021 This week I talk about costs that are often overlooked when dealing with ransomware attacks. I am signed up to many newsletters and Google alerts on cyber incidents, and I never cease to be amazed by the sheer number of organisations that have ransomware attacks. I did my PhD in Emergency Planning and Disaster Management at the Universi...

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Communications with Stakeholders after a Ransomware Attack

06 MAY 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week I discuss the issues associated with communications after a cyber-attack, and how to develop a plan that will make a huge difference in an organisation's ability to survive and keep their reputation after a data breach. To be able to cover multiple time zones, yesterday I was up at seven o’clock for a cyber exercise with a multinational ...

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Writing Incident Scenarios: An Operational Resilience Trend Returns

16 APRIL 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week I talk about writing incident scenarios and how different business continuity plans have come back in style. The return of the mullet What was once fashionable always tends to come back into fashion at some point. Flared trousers seem to come and go quite regularly. Fashion from my youth has come round again, as we are seeing the return of should...

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It's OK, it’s in the Cloud: Lessons from the OVH Cloud Data Centre Fire

14 APRIL 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week, I talk about the issues associated with the fire in the OVH cloud data centre and how ‘putting your IT in the cloud’ is not a risk-free solution. Working from home: Is your business continuity problem solved? There seemed to be a moment sometime last year, when many issues associated with business continuity were solved, and the worl...

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The changing face of journalism and how it should be reflected in our plans

28 MARCH 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week I shares my thoughts on the evolution of journalism and how crisis communication plans should be adapted to keep up with the changes. I have been working on some strategic/crisis level plans and have been thinking about what should go into the crisis communication section of the plans. In quite a number of plans I have seen details of how the orga...

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Credential Stuffing - A different type of cyber attack

28 MARCH 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week I discuss credential stuffing, a type of cyber attack which you should be looking out for! “The irony of credential stuffing is that organisations that have not suffered a direct data breach often become indirect victims when their users’ accounts are compromised due to someone else’s data breach” Debbie Walkowski, F5 Labs...

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Demonstrating business continuity's return on investment

28 MARCH 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

ROI on budget? Worried about your business continuity budget? This week I discuss how to demonstrate BC's return on investment within your organisation. Every year you get a budget of £20,000 (some of you are already saying “I wish”) and you have this money to deliver your business continuity programme. Your organisation buys into bus...

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Operational Resilience: Is it just business continuity done properly?

28 MARCH 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

What Operational Resilience really means, and how it compares with business continuity. This week a couple of things have come together to inspire this bulletin. I have been working on an operational resilience exercise for a client, which is based around taking a ‘severe but plausible scenario’ and then checking whether the scenario breaches th...

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Beware of the self-wiggling mouse – Water industry & Cyber

22 MARCH 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week I look at the risk of a cyber-attack and the importance of reviewing your vulnerability to water, wastewater and electricity loss. Cyber attack on the water treatment plant in Oldsmar, Florida One of the big news stories from the last couple of weeks has been the hacking of the water treatment plant in Oldsmar, Florida on the 5th of February. Th...

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