The changing face of journalism and how it should be reflected in our plans

28 MARCH 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week I shares my thoughts on the evolution of journalism and how crisis communication plans should be adapted to keep up with the changes. I have been working on some strategic/crisis level plans and have been thinking about what should go into the crisis communication section of the plans. In quite a number of plans I have seen details of how the orga...

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Credential Stuffing - A different type of cyber attack

28 MARCH 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week I discuss credential stuffing, a type of cyber attack which you should be looking out for! “The irony of credential stuffing is that organisations that have not suffered a direct data breach often become indirect victims when their users’ accounts are compromised due to someone else’s data breach” Debbie Walkowski, F5 Labs...

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Demonstrating business continuity's return on investment

28 MARCH 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

ROI on budget? Worried about your business continuity budget? This week I discuss how to demonstrate BC's return on investment within your organisation. Every year you get a budget of £20,000 (some of you are already saying “I wish”) and you have this money to deliver your business continuity programme. Your organisation buys into bus...

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Operational Resilience: Is it just business continuity done properly?

28 MARCH 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

What Operational Resilience really means, and how it compares with business continuity. This week a couple of things have come together to inspire this bulletin. I have been working on an operational resilience exercise for a client, which is based around taking a ‘severe but plausible scenario’ and then checking whether the scenario breaches th...

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Beware of the self-wiggling mouse – Water industry & Cyber

22 MARCH 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week I look at the risk of a cyber-attack and the importance of reviewing your vulnerability to water, wastewater and electricity loss. Cyber attack on the water treatment plant in Oldsmar, Florida One of the big news stories from the last couple of weeks has been the hacking of the water treatment plant in Oldsmar, Florida on the 5th of February. Th...

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The changing face of journalism and how it should be reflected in our plans

22 MARCH 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week I share my thoughts on the evolution of journalism and how crisis communication plans should be adapted to keep up with the changes. Do people still do press conferences? I have been working on some strategic/crisis level plans and have been thinking about what should go into the crisis communication section of the plans. In quite a number of pla...

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Business Continuity Capability – What is it and do I need it?

11 MARCH 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week I look at why building capability is important for implementing your business continuity plan. Building an Incident Team Competence Framework This week I have been working on building an Incident Team Competence Framework for a client. It is two parts, the first part is a self-assessment of an incident team member’s knowledge of their organ...

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Failing to plan is… The importance of contingency planning – The quarantine

12 FEBRUARY 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week I discuss the importance of contingency planning. I try not to criticise the government In this bulletin I try not to criticise the government, firstly, as they are doing a difficult job under challenging circumstances and secondly, it is easy for commentators like myself to carp from the slide lines when I am not involved in the response and don...

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Cyber Incident Response: A preparation framework

04 FEBRUARY 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

The SUNBURST hack in 2020 of the SolarWinds Orion Software showed that any organisation could be vulnerable to a cyber breach. The hack compromised 18,000 of the organisation's systems' including many USA Government organisations. No matter how well prepared an organisation is, there is always a risk, so the key is to prepare your response as well. ...

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The SEPA Cyber Attack a Case Study

19 JANUARY 2021 | POSTED BY CHARLIE MACLEAN-BRISTOL

Update 29th January 2021 The Yin and Yang of a SEPA's Cyber Incident Response On Christmas Eve, the Scottish Environment Protection Agency was hacked and many of their systems were taken offline, including their emails, and they are yet to recover them. They have also said that they lost 1.2 GB of data “this is equivalent to a small fraction of ...

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